Designs are shipped via Australia Post. Pease ensure your delivery address details are complete and accurate. Debbie Kelly Millinery is not liable for incorrect delivery addresses supplied at the time of purchase.
We offer Express Post (2 – 3 business days), Parcel Post (5 – 6 business days) both depending on your location with tracking and signature required. We also offer Pick Up service from our studio. Please make sure you select the appropriate option for your needs. Shipping cost will be determined once checkout is complete and rates will vary on location and size and weight of hat (approximately $12.00 - $38.00)
Please note when selecting multiple items the shipping rates can increase considerably as the hatbox weight & dimensions are combined. It may be more economical to purchase and ship each item separately rather than combined. We can also combined headpieces into a single hatbox to reduce shipping rates. If you purchase multiple items, we will contact you to discuss the best rate for shipping and refund you the difference.
Shipment tracking details will be issued to you via email.